Case Study: Smith Scott Mullan achieves seamless employee ownership transition with Perceptive Communicators

Smith Scott Mullan secures 36 media hits and 295k views with Perceptive Communicators

Smith Scott Mullan, a leading architectural practice, faced the challenge of ensuring business continuity during its transition to an Employee Ownership Trust model. The firm needed to protect its reputation and maintain client confidence amidst potential internal uncertainty. They engaged Perceptive Communicators for strategic communications support.

Perceptive Communicators designed and executed a comprehensive communications plan, which included targeted press releases, direct client scripts, and digital content. The results were significant, generating 36 media pieces with an estimated 295k views and achieving a 58% response rate from proactive client outreach. The vendor's work ensured seamless business continuity, enhanced industry visibility, and reinforced internal team alignment.

Smith Scott Mullan