Case Study: Virgin Atlantic improves menopause support and employee wellbeing with Peppy

Virgin Atlantic improves menopause symptoms by 23% with Peppy

Virgin Atlantic, a major airline, faced the challenge of providing timely, specialist healthcare to a widely distributed workforce of pilots, cabin crew, engineers, and office staff who work across various locations and shifts. They partnered with the vendor Peppy to implement its app-based healthcare benefit service to make this support accessible to every employee.

Peppy delivered support through an app, providing employees with unlimited access to specialist clinicians in areas like menopause and fertility. The solution drove sustained engagement, with 44% of users remaining active after a full year. The results included a Net Promoter Score of 79 from users and a measurable 23% improvement in menopause symptoms after 180 days, demonstrating significant clinical progress.

Virgin Atlantic