Case Study: NHBC improves workforce wellbeing and engagement with Peppy

NHBC reaches 26% workforce registration in 3 months with Peppy

NHBC, the UK's largest warranty and insurance provider for new-build homes, faced a challenge supporting its 1,300-strong workforce through key life stages like fertility, pregnancy, and menopause. The organization lacked consistent, specialist support, which was linked to attrition and sickness absence. NHBC chose to partner with Peppy to implement its healthcare benefit service to address this gap and get ahead of upcoming legislation.

The solution from Peppy provided unlimited access to specialist practitioners, one-to-one consultations, and live events. NHBC launched it as a full change program, embedding it through manager training and colleague networks. The results were proven within months, with 26% of the workforce registering. Peppy achieved a 100 NPS score, and 79% of users felt more positive about NHBC for providing the service.

NHBC