Pepperi
43 Case Studies
A Pepperi Case Study
Giesswein, an Austrian maker of Merino wool footwear and apparel sold at over 3,000 points of sale across Europe, North America and Asia, was struggling with fragmented B2B sales systems. Multiple tools (self‑service website, sales app, CRM) each had separate admin consoles and complex ERP integrations, producing poor user experience, inconsistent processes and limited ability to scale or deliver a true omnichannel experience.
Pepperi replaced those disjointed systems with a single, flexible platform — native mobile apps, a web storefront and B2B eCommerce site, e‑catalogs, dashboards and a single AS400 ERP integration. Giesswein went live in three months and saw a 45% increase in sales; the intuitive iPad app reduced onboarding time, centralized control of catalogs and promotions simplified management, and the eCommerce channel freed reps to focus on customer relationships.
Markus Giesswein
Chief Executive Officer