Case Study: Kimberly-Clark boosts sales productivity and order-to-cash efficiency with Pepperi

Kimberly-Clark boosts instore orders 10% with Pepperi

Kimberly-Clark, a global leader in personal care products, sought a digital transformation solution to empower its field sales teams and improve visibility into its order-to-cash process. The company faced challenges with remote working, requiring offline functionality and advanced technology to support its unique sales processes across different customer profiles. To address this, Kimberly-Clark implemented the Pepperi enterprise cloud platform.

The Pepperi solution provided the necessary online/offline capabilities, flexibility, and seamless integration with SAP ERP. This implementation led to significant results for Kimberly-Clark, including a 10% saving in customer location visits, a 10% increase in instore orders created, and a 6.4% improvement in shelf-availability for key items. Pepperi also enabled data-informed decision-making and significantly reduced back-office support calls.

Kimberly-Clark