Case Study: Frederique Constant achieves a 10% sales increase with Pepperi

Frederique Constant Increased Sales by an Impressive 10% With Pepperi

Frederique Constant is a Swiss "accessible luxury" watchmaker (founded 1988) producing over 150,000 pieces a year and selling in 100+ countries. With a 30-person field sales team across the US, Switzerland, Hong Kong and Germany, the company needed to standardize processes, replace pen-and-paper order taking and printed catalogs, get instant stock visibility, improve field-to-office information flow (stock counts, merchandising, photos, competitive intel), and free reps to focus on selling and customer strategy.

They implemented the Pepperi mobile sales solution, rolling it out to 30 reps in two months with targeted training and remote support to ensure adoption. The e-catalog and streamlined digital order interface sped visits and cut processing costs, while in-field access to sales history, store feedback and photos improved planning and follow-up. Results included a 10% average sales increase per rep, about 20% more customer visits per week, and roughly a 30% reduction in order errors.

Frederique Constant

Leo Corlay

Sales Coordinator