Case Study: Angel Eyes reduces order processing errors by 99% with Pepperi

Angel Eyes reduces order processing errors by 99% with Pepperi

Angel Eyes, a France-based eyewear company, was facing significant operational challenges due to its reliance on paper-based processes. This led to a high rate of order processing errors and customer dissatisfaction, while also preventing their sales reps from focusing on selling. To address this, they turned to the vendor Pepperi for a Mobile Sales Force Automation solution.

By implementing Pepperi's mobile sales suite, which was integrated with their SAP Business One ERP, Angel Eyes automated its order management. The solution provided sales reps with real-time data in the field and offered distributors a self-service B2B e-commerce portal. The results were a 99% reduction in order errors, a 10% increase in sales, and a 30% increase in customer visits, significantly improving efficiency and performance.

Angel Eyes