Pepper Gang
4 Case Studies
A Pepper Gang Case Study
Loffredo Fresh Foods, a long-standing Midwest wholesale produce distributor, faced operational challenges due to its reliance on outdated, phone-based ordering systems. This made their sales team inefficient order-takers instead of proactive sellers, creating bottlenecks and hindering growth. To modernize, they turned to vendor Pepper and its AI-powered platform.
Pepper implemented its user-friendly ordering platform, featuring an AI chatbot named Casey for natural language order placement. This solution streamlined Loffredo Fresh Foods' processes, drastically reducing the time spent on orders. The results were significant: 68% of orders are now completed in under five minutes, and Pepper's in-app promotions generate an extra $100,000 in weekly sales, allowing the sales team to focus on growth and customer relationships.