Case Study: Brown Foodservice transforms accounts receivable with Pepper Gang's Finance Hub

Brown Foodservice cuts AR reconciliation across 3/4 of payments with Pepper Gang

Brown Foodservice, an independent food distributor serving the Appalachian market, faced a significant challenge with its inefficient accounts receivable workflow. Their process was fragmented across multiple systems for checks, credit cards, and reconciliation, costing the team valuable time. To address this, they partnered with vendor Pepper Gang and implemented its comprehensive Finance Hub platform.

The solution from Pepper Gang consolidated the entire AR process into a single platform. Key features implemented included autopay for automatic collections, streamlined check scanning with automatic matching, and live statements that update in real-time. The results were transformative for Brown Foodservice: the platform was easy to adopt, manual reconciliation became largely unnecessary, and support calls from customers claiming they never received statements were eliminated. Pepper Gang's solution provided a complete, automated AR workflow that posted directly to their ERP.

Brown Foodservice