Case Study: River Cruise Company achieves reliable, seamless Internet for passengers and crew with Peplink Fleet Maritime

River Cruise Company - Customer Case Study

River Cruise Company operates passenger vessels through rural and urban waterways in the Netherlands and faced inconsistent cellular coverage that disrupted passenger Wi‑Fi and crew operations. To meet guest expectations for streaming and crew needs for reliable connectivity, River Cruise Company turned to Peplink, deploying its Fleet Maritime solution including MAX HD4 cellular routers, a Balance 380 on‑board router, FusionHub and SpeedFusion bonding technology.

Peplink implemented multi‑carrier cellular aggregation with MAX HD4 units, centralized routing and traffic shaping via the Balance 380, and a FusionHub SpeedFusion endpoint in a data center, with VSAT as an extra redundant path. The Peplink solution delivered greater aggregate bandwidth, seamless session persistence while underway, reduced downtime and a more consistent Internet experience—enabling the cruise operator to offer premium connectivity services to passengers and crew.