Case Study: Goodfair achieves 700% faster fulfillment with Peoplevox

Goodfair boosts fulfillment 700% with Peoplevox

Goodfair, an online thrift store, faced a massive fulfillment crisis after a viral social media video caused orders to surge from $800 a day to $500,000 in 24 hours. Their manual, paper-based warehouse processes could not keep up, creating a 14,000-order backlog and leaving customers waiting for weeks. To address this, they implemented the Descartes Peoplevox ecommerce warehouse management system (WMS).

By deploying the cloud-based Peoplevox WMS, Goodfair automated its picking and packing processes and integrated with its Shopify platform. The solution from Peoplevox increased daily shipments from 200 to over 500 orders, cleared the extensive backlog, and reduced fulfillment time from eight weeks to just one. This 700% increase in fulfillment speed helped put Goodfair on track to generate $10 million in revenue.

Goodfair