Case Study: Royal Enfield achieves faster, paperless claims processing with PeopleStrong Alt Worklife

The Silver Bullet to Royal Enfield's Workforce Woes

Royal Enfield, a major Indian motorcycle manufacturer, faced significant workforce management challenges due to its large, distributed employee base. Difficulties with communication, a manual and inefficient travel claim (BRE) process, and low adoption rates of complex systems were impeding growth. To address these issues, Royal Enfield partnered with vendor PeopleStrong to implement its Alt Worklife integrated HCM suite.

PeopleStrong's solution digitized and automated key HR processes, with a major focus on the BRE claim system. This shift to a paperless, online tool allowed employees to submit and track claims seamlessly, drastically reducing processing time. The implementation resulted in a 75% improvement in process efficiency, with claims now processed within 48 hours. PeopleStrong's solution also provided greater data visibility and achieved a 70% adoption rate among the workforce.

Royal Enfield

Rajeev Sharma

CHRO