Case Study: European IT Services Corporation achieves 99.9% payroll accuracy with PeopleStrong

Smooth transition for Manual to Online Payroll System

The customer, a European IT services corporation, transitioned from a manual payroll system to an online platform provided by PeopleStrong to manage payroll and compliance for 14,000 employees in India. Their key challenges were ensuring accuracy, adhering to country-specific statutory requirements, and improving the overall employee experience throughout this change.

PeopleStrong implemented a solution that included an extensive nine-month dry run and a three-month parallel payroll processing period to guarantee a 100% accurate go-live. They utilized their platform, Alt Worklife, to automate key activities and established a dedicated team for payroll processing and query resolution. As a result, PeopleStrong delivered a 99.9% payroll accuracy rate, ensured 100% on-time statutory compliance, and decreased employee queries through proactive communication.