Case Study: India’s Leading Private Life Insurance Company streamlines recruitment and improves candidate experience with PeopleStrong

Re-designing Recruitment Infrastructure

The customer, a leading private life insurance company in India, faced significant challenges in its recruitment process. These included a lack of standardized procedures across its 700+ branches, a poor candidate experience, and low cost efficiency. To address these issues and centralize its hiring, the company partnered with vendor PeopleStrong to manage and transform its recruitment process.

PeopleStrong implemented a comprehensive solution by first conducting a detailed ‘As-Is’ study of all HR processes. They then designed and rolled out a new, standardized ‘To-Be’ recruitment framework. This included establishing clear timelines for feedback, categorizing vendors by performance, and implementing tracking mechanisms. The results were substantial: the time to fill a position was reduced to an average of 15 days, the offer-to-joining ratio increased to 85%, and the company achieved a run rate of over 400 joinings per month, all while meeting cost expectations.