Case Study: American Multinational Financial Services Corporation achieves a unified global HR experience with PeopleStrong

Process Consulting Leveraging the power of people, process and technology

The American Multinational Financial Services Corporation faced a significant challenge with 267 unowned HR processes spread across 35 countries, which resulted in inconsistent employee experiences globally. They partnered with PeopleStrong to identify these processes and find their rightful owners, aiming to create a unified and cost-effective HR operation.

PeopleStrong implemented a process consulting solution that included managing project governance, facilitating workshops to define process ownership, and creating a central knowledge repository. This initiative successfully tagged all processes to their correct owners, established clear communication channels, and saved significant man-hours for market HR teams, ultimately delivering a single, unified employee experience worldwide.