Case Study: Cipla unifies HR technology across 85 countries with PeopleStrong

Cipla unifies HR for 45,000 employees across 85 countries with PeopleStrong

Cipla, a global pharmaceutical company with 45,000 employees across 85 countries, faced a significant challenge due to its decentralized HR operations. With every location running its own processes, there was no centralized system for pay, queries, leave, or attendance, resulting in a low level of HR digitization. To address this, Cipla partnered with vendor PeopleStrong to implement a unified HR technology platform.

PeopleStrong built the "One Cipla" experience, a single platform covering the full employee lifecycle across 24 entities. The solution successfully centralized Cipla's HR operations at a global scale. A decade into the partnership, the platform processes over 10 million transactions monthly with 99.9% accuracy and has achieved an 88% global customer satisfaction score (CSAT), demonstrating the significant impact of PeopleStrong's implementation.

Cipla