Case Study: a multinational pharmaceutical and biotechnology company achieves better HR governance and employee experience with PeopleStrong

Bridging the Gap with HR SaaS based solution

The customer, an Indian multinational pharmaceutical and biotechnology company, faced challenges in managing its 25,000+ employees across over 2,300 diverse Indian locations. Its key requirements included centrally managing the experience of a varied workforce, standardizing disparate HR policies, establishing a sole helpdesk for query resolution, and driving organizational change. PeopleStrong was selected to address these challenges.

PeopleStrong implemented an integrated HR Shared Services model, which featured a two-way integration with the client’s core systems, integrated payroll technology, and an app-based self-service model. This solution led to high mobile app adoption and provided employees with anytime, anywhere access to their information. The resolution resulted in a better employee experience through faster query resolution and new policies, alongside improved governance and compliance for the client.