Case Study: a major international airline achieves faster hiring and 100% class fill rates with PeopleScout RPO

Major International Airline Company - Customer Case Study

PeopleScout partnered with a major international airline that was facing significant time-to-fill challenges for its key professional roles across departments like finance, IT, and legal. The airline needed a faster, more agile hiring solution to address these recruitment difficulties.

PeopleScout implemented a full-cycle, end-to-end recruitment process outsourcing (RPO) program. This solution streamlined the entire hiring process, managed campus recruiting, ensured compliance, and provided data analysis. The results for the airline included an optimized screening process, a 44% reduction in acceptance-to-hire time for union roles, an engaging onboarding experience, and 100% fill rates for customer service hiring classes.