Case Study: an international hospitality company achieves scalable hiring growth with PeopleScout RPO

High-Volume recruitment and acquisition expansion for international hospitality brand

An international hospitality company faced significant hiring challenges after acquiring and integrating another brand, needing to source an additional 20,000 candidates on top of its regular volume. The client engaged their vendor, PeopleScout, and its Recruitment Process Outsourcing (RPO) service to manage this high-volume recruitment while seeking cost savings and standardized compliance.

PeopleScout implemented a scalable RPO program that seamlessly absorbed the 50% increase in hiring scope. The solution maintained an 84% time-to-fill SLA for in-market hires and nearly 100% for management hires, while also achieving robust compliance and significant cost savings. PeopleScout delivered over 90% customer satisfaction and helped the client’s newly acquired locations reach recruiting performance levels similar to its legacy locations within just two months.