Case Study: a large healthcare revenue and payment cycle management company improves hiring speed and candidate experience with PeopleScout RPO

A dynamic recruiting solution to support growth and improve candidate experience

A large healthcare revenue and payment cycle management company faced a significant challenge in scaling its recruitment after acquiring a healthcare IT business. They needed a partner to manage high-volume, full-cycle hiring for hard-to-fill niche roles during a period of rapid growth. The company engaged PeopleScout to implement a Recruitment Process Outsourcing (RPO) solution and a Recruiter On-Demand service to support its internal teams.

PeopleScout provided a comprehensive solution that included sourcing for leadership and niche roles, implementing a new ATS and Affinix™ digital interviewing platform, and dedicating resources to diversity and veteran hiring. The results were substantial, with average days to offer acceptance drastically reduced from 62 to 37 days for exempt positions and from 40 to 22 days for non-exempt roles. PeopleScout successfully expanded the client's talent pool, improved recruitment performance, and provided critical support through the acquisition.