Case Study: Milwaukee Bucks achieve reliable game-day cleaning staffing with PeopleReady and JobStack

Milwaukee Bucks retain 75% of cleaning staff with PeopleReady

The NBA's Milwaukee Bucks faced a seasonal challenge to staff over 60 cleaning and janitorial workers per game at Fiserv Forum, requiring consistency and specialized roles. They needed a transparent way to manage and approve workers to avoid unscheduled labor, ensure safety compliance, and control costs, having already partnered with PeopleReady but not yet using their JobStack app.

With training and support from PeopleReady, the Bucks' housekeeping department adopted the JobStack app on a shared iPad and desktops for real-time shift management and last-minute updates. PeopleReady's solution delivered a 75% worker retention rate through the season and playoffs, with 60 associates working 3,500 shifts totaling 22,000 hours, ensuring reliable staffing control for all events.

Milwaukee Bucks