Case Study: a luxury resort and spa fills hospitality shifts faster with PeopleReady JobStack

Luxury Resort and Spa fills 74% of shifts with PeopleReady

A luxury resort and spa in Ojai, California, struggled to find essential frontline staff like dishwashers, housekeepers, and janitors due to a worker shortage. This compromised their ability to provide world-class service, especially during peak times. They partnered with the staffing vendor PeopleReady to find a faster, more agile solution for filling these critical roles.

PeopleReady implemented its JobStack app to streamline staffing for the resort's housekeeping and restaurant departments. The solution allowed managers to submit orders, track hours, and re-invite top-performing workers easily. As a result, the resort now fills approximately 540 shifts monthly through JobStack, accounting for about 74% of their total shifts, and has converted five PeopleReady associates to full-time employees. This provided a seamless staffing experience with a unified timekeeping and payroll system.