Case Study: JetHeat achieves automated operations and 100% inventory accuracy with PeoplePlus Software

JetHeat - Customer Case Study

JetHeat, a manufacturer of portable heaters, faced operational challenges due to manual processes, incomplete data, and a lack of visibility across its warranty, repair, and supply chain systems. Their inability to track preventative maintenance and communicate effectively with dealers and production partners was hindering growth. To address this, they partnered with PeoplePlus Software for an automated solution using the iM3 platform.

PeoplePlus Software implemented iM3 to centralize JetHeat's data and automate key processes. The solution included an e-commerce portal for dealers, automated warranty tracking, and preventative maintenance notifications. This resulted in 100% inventory accuracy, a major reduction in labor requirements, and the complete elimination of status calls as all order information became available online.

JetHeat