Case Study: Star of the High Desert and Wiles’ Restaurants reduces turnover and time-to-hire with PeopleMatter

Star of the High Desert and Wiles’ Restaurants - Customer Case Study

Star of the High Desert and Wiles’ Restaurants, a franchisee operating 26 Carl's Jr. locations, faced significant HR management challenges. Their previous applicant tracking system failed to handle third-party onboarding and lacked essential eLearning tools, leading to inefficient processes and compliance issues, particularly in California. They turned to the vendor PeopleMatter for a comprehensive solution using the PeopleMatter Platform to address these gaps.

PeopleMatter implemented its integrated HR Platform, which included PeopleMatter HIRE and PeopleMatter LEARN. The solution streamlined hiring, onboarding, and training processes, ensuring compliance with state requirements. This resulted in a 20% reduction in both turnover and time-to-hire, along with achieving 100% compliance for California's anti-harassment training. PeopleMatter's tools also helped the company capitalize on tax credits, providing significant financial value.

Star of the High Desert and Wiles' Restaurants