Case Study: Robert Heath Heating improves KPI tracking with People HR

How Robert Heath Heating Improved KPI Tracking with People®

Robert Heath Heating struggled with HR tasks like calculating sick patterns, absences, and holidays using Microsoft Access and a SharePoint-based system that wasn’t built for HR processes. The company needed better onboarding tools, leave management, and a more flexible way to support its 350 employees across the UK.

People HR implemented a new HR system with best-practice workflows, self-service leave booking, and a comprehensive API that integrated with Robert Heath Heating’s ERP. The rollout was completed in 48 hours, with tailored training, and the company reported automated HR processes, improved resource planning, and stronger KPI visibility, with key business statistics available much faster and no more paper-based processes.

Robert Heath

Kristian Ellmore

ICT Director