Case Study: Nationwide achieves cost control and workforce analytics with PeopleFluent VMS

Vendor Management Software Delivers Automated Cost-Efficient Processes and Workforce Analytics

Nationwide Mutual Insurance, a Columbus-based insurer with about 40,000 employees and thousands of contingent workers (roughly 2,500 IT contractors and 1,000+ temps annually), faced the challenge of managing a large, distributed contingent workforce. Key pain points included controlling contingent labor spend, standardizing bill rates, measuring supplier and candidate performance, ensuring billing accuracy and maintaining compliance — all requiring better automation and analytics.

Nationwide implemented PeopleFluent’s Talent Engagement Cloud Vendor Management System to centralize vendor oversight, automate workflows and deliver vendor scorecards and business analytics. The VMS provided visibility into rates and performance, drove rate consistency and supplier accountability, helped retain top performers, reduced turnover, tracked contingent workers across suppliers and improved compliance, producing measurable cost control and stronger workforce‑planning insights; Nationwide plans to add PeopleFluent’s compliance module for enhanced screening and credential management.

Nationwide

Janis Glick

Manager of IT Sourcing