Case Study: Norton Healthcare achieves streamlined compliance reporting and increased learner adoption with PeopleFluent LMS

Norton Healthcare improving compliance reporting and user experience

Norton Healthcare, a not-for-profit health system in Kentucky with more than 12,500 employees across hospitals, clinics and physician practices, faced growing challenges meeting regulatory training and reporting requirements. Their legacy LMS required complex workarounds, lacked mobile usability and produced time-consuming reporting processes that diverted staff from patient care.

After a cross‑functional review, Norton selected NetDimensions LMS to deliver SSO access, mobile and blended learning, audit trails, robust reporting and migration of years of historical data. The new system reduced learner complaints and help-desk requests, increased user adoption and course completions, and enabled faster, more granular compliance reporting—allowing Norton to deliver more learning with fewer staff resources.

Norton Healthcare