Case Study: US-Based Liquor Distributor achieves 2,600% increase in training video production with PeopleFluent (Instilled)

Instilled’s API and Advanced Configuration Options Provide a Customizable Edge to a Liquor Distributor’s Training Needs

A U.S.-based liquor distributor with over 20,000 corporate and warehouse employees needed a flexible, user-friendly way to deliver timely training and communications—especially to frontline warehouse staff who don’t regularly use a traditional LMS—and required custom integrations and automations to work with existing systems and regulatory needs.

The company deployed Instilled by PeopleFluent alongside its core LMS to distribute one‑click video content via SMS and integrate analytics and completions through APIs, SSO and Microsoft Teams. Instilled’s advanced configuration, sandboxed content creation and deep linking made content creation and tracking simple, driving a 2,600% increase in monthly video production (from ~200–300 to ~6,000 pieces) and significantly improving on‑the‑job engagement and measurability.