Case Study: Fitch Ratings boosts recruitment efficiency and gains talent insights with PeopleFluent RMS

Fitch Ratings Improves its Recruitment Value

Fitch Ratings, a global credit‑rating agency with about 19,000 employees, faced a talent shortage in its fast‑growing London and EMEA markets. The London recruiting team—supporting 35+ offices and hiring hundreds annually—relied on paper and spreadsheets and needed a centralized, automated system to improve candidate communications, strengthen employer branding, and deliver better reporting and analytics.

Fitch implemented PeopleFluent RMS, launching a redesigned careers portal, automated candidate communications, and strategic talent pools. The system enabled real‑time tracking, benchmarking of candidate and supplier metrics, and visibility into source and cost‑per‑hire, resulting in faster, more consistent hiring, stronger market presence, and improved recruiting intelligence to scale across EMEA and APAC.

Fitch Ratings

Larry Cucchi

Head of International Operations