Case Study: CometChat simplifies performance reviews and OKRs with Peoplebox

Cometchat fosters a transparent work culture with performance reviews and OKR

CometChat, a SaaS communication platform serving developers across 70 countries, needed a more standardized way to manage performance reviews and OKRs. Their HR team was juggling multiple tools, time-consuming calibration and alignment conversations, limited governance and visibility, and a heavy admin burden.

Peoplebox provided a single platform for connecting goals, KPIs, 1:1s, and performance reviews, with calibration, auto-scheduling, real-time tracking, and workflow automation. With Peoplebox, CometChat achieved 100% participation, 98% review completion, and a 90% reduction in admin work, while improving focus and making OKRs an integral part of their performance process.

CometChat

Ruchika Sawhney

Senior Director, Human Resources