Case Study: Chapman University streamlines hiring workflows with PeopleAdmin

Chapman University cuts shared inbox check-ins from 200-300 a week to under 100 with PeopleAdmin

Chapman University faced challenges with a complex and inefficient hiring process, characterized by large committees, multiple decision-makers, and a lack of transparency. The university's PeopleAdmin Applicant Tracking System was underutilized, creating a significant administrative burden. Robin Borough, Director of Talent Acquisition, sought to leverage PeopleAdmin to build a more efficient and streamlined workflow.

Working closely with the PeopleAdmin support team, Chapman implemented a customized solution that included a comprehensive dashboard for tracking hires. This provided full transparency and eliminated constant status-checking emails, reducing them from 200-300 to under 100 per week. PeopleAdmin’s system also saved an estimated 3 hours of administrative work per job order, which translates to 150-600 hours saved monthly across the university, drastically speeding up hiring and improving the HR department's reputation on campus.

Chapman University