Case Study: a leading retail company achieves PeopleSoft HR, payroll, and database modernization with People Tech Group

Leading Retail Company - Customer Case Study

The leading retail company, a global e-commerce conglomerate, faced challenges with its outdated and highly customized PeopleSoft HCM 8.9 system and Kronos applications. With hardware that was no longer scalable and a need to standardize disparate global HR and payroll processes, the company engaged People Tech Group to lead a comprehensive upgrade and implementation project to modernize its systems and improve reliability.

People Tech Group delivered a complete solution, upgrading PeopleSoft to version 9.2 and PeopleTools to 8.53, retrofitting over 250 custom objects, and implementing new modules including Global Payroll and Time and Labor. They executed a complex database migration and application upgrade with minimal downtime by utilizing sophisticated replication and renaming strategies. The results were highly successful, featuring a smooth go-live, the establishment of PeopleSoft as the single system of record, significant performance improvements, and the standardization of global processes, all achieved efficiently through People Tech Group's onsite-offshore support model.