Case Study: a state Medicaid agency boosts employee engagement with People Element

State Medicaid Agency boosts employee engagement by 13 points with People Element

A state Medicaid agency faced the challenge of low employee survey response rates using its own internal tools. To more effectively gather feedback and address employee concerns, it partnered with the vendor People Element and its survey platform software in 2020.

By implementing People Element's platform and new communication strategies, the agency boosted participation to over 90% for three consecutive years. The solution included comprehensive data analysis and action planning, leading to a 6-point increase in overall favorability and a 13-point increase in engagement scores. People Element provided the tools and expert analysis that transformed the agency into a thriving workplace.