Case Study: a national retailer boosts employee engagement by 17% with People Element surveys

National Retailer boosts employee engagement by 17% with People Element

A national retailer was facing a significant challenge with low employee morale and a high retention rate. They knew employee engagement was a problem but struggled to identify the specific causes behind it, leaving them powerless to stop losing their best employees. They partnered with the vendor People Element to gain actionable insights through employee engagement surveys.

People Element's solution involved conducting a baseline survey to identify core weaknesses, which revealed communication issues as a major driver of dissatisfaction. The retailer then implemented a detailed action plan that included dedicated feedback lines, improved manager involvement, and regular check-point meetings. After six months, a follow-up survey showed a 17% increase in overall employee satisfaction scores and a 15 percentage point improvement in leadership communication ratings.

National Retailer