Case Study: Health First cuts RN turnover costs by over $1 million with People Element

Health First cuts turnover costs by $1.15M with People Element

Health First, a not-for-profit health system in Central Florida, was experiencing high turnover among its Registered Nurses. Its internal efforts to conduct exit surveys failed to yield adequate data for making organizational changes. To identify the reasons behind the RN turnover, Health First turned to the vendor People Element for its exit interview program.

People Element implemented its exit interview program as an impartial third party, achieving an 80% adjusted capture rate and providing clear, actionable data. This partnership led to a three-year decline in turnover and reduced turnover costs by $1,150,000, delivering a significant ROI. The data from People Element enabled nurse leaders to hold managers accountable and create targeted retention strategies across the hospital system.

Health First