Case Study: BMS CAT Achieves Higher Employee Engagement and Participation with People Element

BMS CAT boosts survey participation to 83% with People Element

BMS CAT faced a challenge in building employee trust and increasing participation in its surveys, as employees were initially unsure if their feedback would remain confidential or lead to real change. To address this, they partnered with the vendor People Element to implement its employee survey platform and services.

The solution from People Element included a structured process with visible leadership support, automated reminders, and daily participation updates for managers. This approach, combined with transparent follow-through on feedback, drove significant results. BMS CAT achieved an 83% survey participation rate, an 18-point increase over four years, alongside measurable improvements in employee favorability and engagement.

BMS CAT