Case Study: Vaultex builds leadership capability and a culture of optimism with People Business

Vaultex builds leadership capability and keeps engagement high since 2019 with People Business

Vaultex, a UK cash management joint venture between HSBC and Barclays, faced the significant challenge of navigating a declining cash market while seeking new opportunities for growth. To drive sustainable success, they partnered with the vendor People Business in 2019 to build leadership capability and foster a more engaged, adaptable organizational culture.

People Business implemented three interconnected programs: Leaders for Change, A Culture for Optimism, and ongoing Leadership Coaching. The solution focused on building manager capability, launching honest engagement conversations, and strengthening the Executive Committee's collective ownership. As a result, People Business helped Vaultex maintain exceptionally high engagement through a period of restructuring, onboard new customers, and grow volumes, creating a tangible buzz and a strong belief in the future.

Vaultex