Case Study: Prime Practice Partnership builds respectful, collaborative working with People Business workshops

Prime Practice Partnership delivers 2 workshops with People Business

Prime Practice Partnership, a group of GP practices in East London, sought to improve collaborative and respectful working relationships among its clinical and non-clinical staff. The challenge was to build these skills in alignment with NHS guidelines to successfully adopt changes aimed at enhancing patient service delivery. They engaged the vendor People Business to design and deliver specialized training workshops.

People Business designed and delivered two workshops focused on change management and diversity and inclusion. The solution brought together GPs, nurses, and practice managers to develop awareness, communication skills, and strategies for adopting new NHS requirements. The result was an empowered staff with improved skills for delivering constructive feedback and fostering a respectful workplace culture, directly aligned with the goal of improving patient experience.

Prime Practice Partnership