Case Study: MSD builds a common language for collaboration with People Business

A People Business Case Study

MSD embeds new behaviours with People Business in 3 months

The Quality Leadership Team at MSD, a premier research-intensive biopharmaceutical company, engaged vendor People Business to help embed new collaborative behaviours across its organisation. This challenge built upon prior change leadership and psychometric work the vendor had completed with the team in Singapore.

People Business designed and delivered a remote programme blending pre-learning, small group coaching, and TypeCoach methodology. This solution was delivered to 300 people and successfully created a common language for collaboration, which was reflected in positive changes in employee pulse surveys and improved day-to-day interactions.


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