Case Study: WM Housing achieves strengthened corporate compliance and oversight with Pentana Risk

Ideagen Pentana Performance helps WM Housing Strengthen Corporate Compliance and Oversight

WM Housing Group, a Birmingham-based social housing provider managing around 30,000 homes and 1,000 staff, needed stronger governance and better oversight to ensure its annual business-plan objectives were delivered amid austerity and heavy regulation. The organisation also required a system to manage a new policy review timetable, prove who had read policies, and link performance, risk and compliance reporting across the business.

WM Housing implemented Ideagen Pentana Performance to provide cloud-based performance and risk management, action tracking, policy management and board reporting. Strategy objectives were mapped to KPIs and surfaced on near‑real‑time dashboards, risks are shown as drillable RAG matrices, and automated action workflows speed task completion—resulting in improved visibility, strengthened corporate governance, better regulatory compliance and reduced risk exposure.

WM Housing

Ian Hill

Director of Governance