Covalent helps London Borough of Hackney reduce staffing costs, improve quality of service & decrease escalation of complaints from 13% to 4%

A Pentana Risk Case Study

Preview of the London Borough of Hackney Case Study

Case study about London Borough of Hackney working with Pentana Risk.

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London Borough of Hackney

Bruce Devile

Head of Business Analysis & Complaints, London Borough of Hackney

Pentana Risk

25 Case Studies