Case Study: Cobalt Housing achieves 100% appraisal completion with Pentana Risk

Covalent helps Cobalt achieve 100% completion rate for appraisals

Cobalt Housing relied on a paper-based appraisal system that caused duplication, missed steps and inconsistent practice, achieving only about a 75% completion rate. The organisation needed a reliable, consistent appraisal process that clearly linked competency measurement to training and development.

Cobalt implemented Covalent Appraisals to centralise projects, actions and performance indicators and to measure competencies for targeted training plans. Within a year appraisals reached 100% completion, the process was used consistently across the business, strengths and weaknesses between teams were identified for development, and the organisation realised time, paper and cost savings.

Cobalt Housing

Annette Brandwood

Director of Performance & Review, Cobalt Housing