Case Study: Armedia streamlines case management and accelerates insights with Pentaho

Armedia Empowers Clients To Streamline and Accelerate Case Management With Data-Driven Insight

Armedia, a veteran-owned systems integrator and case management provider, wanted to add analytics and reporting to its ArkCase platform as clients increasingly demanded data-driven insight. To support this challenge, Armedia turned to Pentaho to embed reporting and self-service analytics into its case management solution.

Pentaho helped Armedia integrate Pentaho Business Analytics and Pentaho Data Integration into ArkCase, enabling advanced reporting, ETL, and a centralized view of case data. The result was faster, self-service analytics for clients, strong customer feedback, and measurable efficiency gains of at least 40%, with some clients reporting up to 80% improvement, along with a rapid ROI.

Armedia

Ray Azarm

Vice President, Enterprise Practice