Case Study: Murphy Company achieves unified ERP, faster billing and $100K+ inventory savings with Penta Technologies

Murphy Company Provides Industrial-Strength Service

Murphy Company, a Top‑20 mechanical contractor founded in 1907 with offices in St. Louis and Denver, provides HVAC, piping, plumbing, fabrication and 24‑hour service to industrial and commercial markets. After 25 years on a legacy system with limited access and weak project, billing and service functionality, leadership sought a single, construction‑focused ERP that understood service and offered enterprise content management to support continued growth.

They implemented the full PENTA suite—financials, project and service management, eTimesheets/eExpense, inventory control and enterprise content management—bringing field service, projects and financials into one trusted system. The change produced faster, self‑service reporting, reliable field data for 100+ technicians (15,000 annual calls), roughly five fewer days to bill in service, a >$100,000 annual reduction in lost/missing tool costs, streamlined payroll/timekeeping, easier organizational setup and a positive implementation/support experience.

Murphy Company

Robert L. Koester

Chief Financial Officer