Case Study: Mid-State Machine achieves faster billing and real-time reporting with Penta Software

PENTA improves Work-In-Progress (WIP) Billing and other priorities for Mid-State Machine

Mid-State Machine, an industrial services company specializing in plant maintenance, machining, and fabrication, needed a technology system to support its unique operations and drive growth. Their challenges included the inability of their previous manufacturing-focused software to handle work-in-process billing for a service-based business, a lack of real-time consolidated reporting, and the desire to outsource IT hosting. They partnered with Penta Technologies to implement Penta's Financials suite with hosting and managed services.

Penta Technologies provided a tailored enterprise system that met Mid-State Machine's specific needs for timely billing and real-time, reliable reporting. By utilizing Penta's hosting and managed services, Mid-State's operations team was freed from software maintenance to focus on their core industrial specialties. The customer reported that Penta's proven implementation process and authentic partnership approach were critical to setting up the software for their long-term organizational success.

Mid-State Machine

Tom Hodge

Chief Financial Officer