Case Study: VGD streamlines digital signing and speeds up document turnaround with Penneo

Leading the Way in Digital Accountancy in Belgium with Penneo

VGD, a Belgian accountancy firm and part of Nexia International, wanted to modernize its document signing process and support its goal of becoming a leading digital accounting player. Before working with Penneo, the team relied on postal mail or email, which meant clients had to print, sign, scan, and return documents manually, often incomplete or delayed, with no clear follow-up or overview.

Penneo implemented Penneo Sign for VGD, starting in the accountancy department and later expanding across the organization. The solution enabled multiple-document signing in one go, digital signing with itsme®, predefined and custom signing flows, and full visibility in a dashboard with automatic reminders. As a result, VGD receives signed documents back much faster, often within one to two days, with higher completion rates, better signature quality, and far less manual chasing and administration.

VGD

Jeroen Vanhoutte

Accountant