Case Study: Danske Inkasso improves efficiency and faster debt agreement signing with Penneo

Danske Inkasso Improves Efficiency and Debtors’ Experience with Penneo

Danske Inkasso, Denmark’s largest Danish-owned debt collection agency, needed a faster and easier way for debtors to sign payment agreements. With more than 3,000 customers, the company wanted a digital signing solution that would fit into its existing workflows and improve the debtor experience. Penneo’s digital signing software was a natural fit for this challenge.

Penneo integrated smoothly with Danske Inkasso’s internal system, enabling a simple signing flow that employees could use within minutes. The result was a significant improvement in efficiency: debtors now typically respond and sign within 24 hours, signed agreements and repayments happen much faster, and onboarding for staff was quick and straightforward. Penneo helped Danske Inkasso increase signed payment agreements while reducing response times.

Danske Inkasso

Michael Ringkvist

Chief Executive Officer