Case Study: Coop improves signature collection and document tracking with Penneo

Coop Improves the Signature Collection Process with Penneo

Coop, a retail company in Denmark, needed a better way to handle contract signatures across its real estate and property operations. Its previous digital signing setup could not support MitID, and the team was stuck with slow print, sign, scan, and postal workflows that caused delays, extra coordination, and difficulty tracking pending agreements. Penneo’s digital signing solution was introduced to replace these manual processes.

With Penneo, Coop can send agreements for signing directly to the right recipients, track document status, and set reminders to follow up on pending cases. This has eliminated the need for urgent office visits, printing, scanning, and transportation costs, while giving Coop a clearer overview of the signature collection process. Coop reported that Penneo significantly reduced time and streamlined the process, improving efficiency especially during periods when staff were out of the office.

Coop

Henrik Øgaard

Senior Project Manager