Case Study: Lucile Packard Children’s Hospital achieves streamlined HR operations with The Pendolino Group

Lucile Packard Children's Hospital - Customer Case Study

Lucile Packard Children’s Hospital, part of Stanford Children’s Health, hired The Pendolino Group for retained executive advisory support to help stabilize and streamline its Human Resources and Operations functions after spinning out from Stanford Medical Hospitals. As a 4,300-person organization, LPCH needed strategic and tactical leadership to strengthen HR Operations and HRIS while maintaining high-touch support for physicians, nurses, and caregivers.

The Pendolino Group provided interim management services by building an overall HR Operations and HRIS structure, defining a service vision, developing a hiring strategy, and implementing repeatable processes. These efforts helped LPCH launch a high-touch HR business partner model, improving service consistency and enabling clinical staff to stay focused on delivering care; The Pendolino Group continues to support LPCH across HR functions as the organization evolves.

Lucile Packard Children's Hospital

Steve Northern

CEO