Case Study: a leading US-based HVAC manufacturer reduces part shortages and boosts CTB with Pelico

Improving customer OTD while facing a strong ramp-up in production

A leading US-based HVAC manufacturer was facing significant challenges in its supply chain operations due to a dramatic 70% year-over-year production ramp-up. This growth, combined with daily disruptions like part shortages and late supplier deliveries, led to a low on-time delivery (OTD) rate of 49%. The complexity was heightened by an engineering-to-order model, and teams spent 70% of their time piecing together data from multiple spreadsheets and tools, leading to firefighting, high stress, and blocked work-in-progress.

The manufacturer implemented Pelico's supply chain operations management platform. Pelico began by mapping the company's existing processes to centralize data and streamline collaboration. The solution automated data analysis, reducing the time to identify and mitigate part shortages by 80% and the time to quantify the Clear to Build rate by 90%. Within eight weeks, Pelico helped the manufacturer achieve a 93% Clear to Build rate, reduce part shortages by 30%, improve OTD by 12%, and cut overtime by 20%.